Responsible Gambling
At Zoom, we are committed to promoting a safe and enjoyable gambling experience for all our users. Gambling should always remain a form of entertainment, never a source of stress or financial hardship. This page provides important information and guidance to help you stay in control.
Our Commitment
We believe that responsible gambling is a shared responsibility between the operator and the player. We provide tools, resources, and support to help you make informed decisions about your gambling activity.
Principles of Responsible Gambling
- Gambling should be treated as entertainment, not a way to make money
- Only gamble with money you can afford to lose
- Set time and money limits before you start playing
- Never chase your losses
- Do not gamble when you are upset, stressed, or under the influence of alcohol or drugs
- Take regular breaks during gambling sessions
- Balance gambling with other hobbies and activities
Tools Available to You
We offer a range of tools designed to help you manage your gambling activity effectively.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. These limits can be adjusted at any time, though increases are subject to a cooling-off period.
Session Time Limits
Set reminders or automatic session limits to help you keep track of how long you have been playing. This ensures gambling does not interfere with your daily responsibilities.
Self-Exclusion
If you feel you need a break from gambling, you can choose to self-exclude for a defined period. During this time, your account will be suspended and you will not be able to access gambling services.
Reality Checks
Enable periodic notifications that display your session duration and net results, helping you stay aware of your activity in real time.
Warning Signs of Problem Gambling
It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:
Get Your Bonus Now!- Spending more money or time on gambling than you intended
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or personal responsibilities
- Feeling anxious, irritable, or restless when not gambling
- Lying to others about the extent of your gambling
- Using gambling as a way to escape problems or negative feelings
Getting Help
If you or someone you know is struggling with problem gambling, professional help is available. We encourage you to reach out to recognised support organisations that offer free and confidential assistance.
Support Resources
| GamCare | Counselling and support services for problem gamblers |
| Gamblers Anonymous | Peer support through group meetings |
| National Gambling Helpline | Free confidential advice and referral services |
Underage Gambling Prevention
Gambling is strictly prohibited for individuals under the legal gambling age. We employ verification procedures to prevent underage access and encourage parents to use parental control software to restrict access to gambling websites.
Contact Us
If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please do not hesitate to contact our support team. We are here to help you maintain a safe and enjoyable experience.